Journeys Are Meant to Be Personalized
The most meaningful ventures are deeply personal. A customer journey should be no different. Join us for a summit that will redefine what customer success looks like - beyond one-size-fits-all, and into the era of value-driven personalization.
Where Customer Success leaders shape the future of B2B customer journeys
As a CS leader, you know delivering personalized, value-driven journeys is essential for success. But as we scale, maintaining that personal touch is tough. That’s where AI comes in. At The Route Summit, we’ll show you how to craft personalized, value-driven experiences, at scale.
Meet the Speakers

Adi Janowitz
VP of CS,
HiBob

Irit Eizips
CCO & CEO,
CSM Practice

Gali Kedar
CCO & GM EMEA,
Firebolt

Hila Rom
Managing Partner,
RUNI Ventures

Guy Gadnir
CEO and Co-founder,
Journeyz

Sharon Amitai Eli
Head of Customers,
BonData

Tamar Barzuza
CTO and Co-founder,
Journeyz

Oded Tertman
AI Whisperer
Brief Agenda
09:30-10:00
The Starting Point
Welcome & Networking
10:00-10:30
AI in Your Backpack
Whispering to AI Personalize Customer Journeys Like B2C
10:30-11:15
Trail Stories Panel
CS Leaders Share Their Path to Personalization
11:15-11:45
Tech Compass
How GenAI and AI Agents can Scale Personalization
11:45-12:00
Campfire Close
Networking Drinks & Wrap-Up
Reserve Your Spot
Spaces are limited, so don’t miss the chance to chart your course toward unlocking real value for your customers and your organization.
