Journeys Are Meant to Be Personalized

The most meaningful ventures are deeply personal. A customer journey should be no different. Join us for a summit that will redefine what customer success looks like - beyond one-size-fits-all, and into the era of value-driven personalization.

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May 14th, 2025  •  9:30 - 12:00
Google for Startups Campus, Ha-Umanim, 12, Tel Aviv

Where Customer Success leaders shape the future of B2B customer journeys

As a CS leader, you know delivering personalized, value-driven journeys is essential for success. But as we scale, maintaining that personal touch is tough. That’s where AI comes in. At The Route Summit, we’ll show you how to craft personalized, value-driven experiences, at scale.

Meet the Speakers

Adi Janowitz

Adi Janowitz
VP of CS,
HiBob

Irit Eizips
CCO & CEO,
CSM Practice

Gai Kedar

Gali Kedar
CCO & GM EMEA,
Firebolt

Hila Rom

Hila Rom
Managing Partner,
RUNI Ventures

Guy Gadnir
CEO and Co-founder,
Journeyz

Sharon Amitai Eli

Sharon Amitai Eli
Head of Customers,
BonData

Tamar Barzuza

Tamar Barzuza
CTO and Co-founder,
Journeyz

Oded Tertman

Oded Tertman
AI Whisperer

Brief Agenda

09:30-10:00

The Starting Point

Welcome & Networking

10:00-10:30

AI in Your Backpack

Whispering to AI Personalize Customer Journeys Like B2C

10:30-11:15

Trail Stories Panel

CS Leaders Share Their Path to Personalization

11:15-11:45

Tech Compass

How GenAI and AI Agents can Scale Personalization

11:45-12:00

Campfire Close

Networking Drinks & Wrap-Up

Reserve Your Spot

Spaces are limited, so don’t miss the chance to chart your course toward unlocking real value for your customers and your organization.